Refund policy
Refund & Return Policy – Pleasure Fashion
Last Updated: 12-12-2025
At Pleasure Fashion, we want you to love your shopping experience.
If for any reason you are not satisfied with your order, we offer a simple and transparent 7-Day Return Policy.
7-Day Return Policy
We accept returns within 7 days from the date of delivery, subject to the following conditions:
Eligible Returns
We will accept returns for items that are:
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In new and unused condition
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Not washed, worn, or altered
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With all original tags and labels attached
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Returned with the original receipt/invoice
Any item that shows signs of use, washing, damage, or alteration will not be accepted.
Return & Exchange Process
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Returns and exchanges can only be processed once the returned product reaches our warehouse and passes quality checks.
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If the item received is damaged, used, or missing components, Pleasure Fashion reserves the right to reject the return or exchange request.
Free Gift Policy
If your order included a free gift, it must also be returned along with the product.
If the free gift is not returned:
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A pro-rated deduction will be applied
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This amount will be reduced from your refund or exchange value
Refund Timelines
Once we receive and verify your returned product:
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Refunds will be processed to your original payment method.
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Refund timelines may vary depending on your bank/payment provider.
Note:
Cash on Delivery (COD) shipping charges are non-refundable.
Non-Returnable Items
For hygiene and safety reasons, certain categories (such as innerwear, accessories, or items specified as non-returnable during purchase) are not eligible for return unless damaged during delivery.
Need Help? Contact Us
If you have questions about returns, exchanges, or refunds, feel free to reach out:
📧 Email: info@example.com
📞 Phone: (0) 0000 - 123 - 456789
🌐 Website: https://pleasure.fashion