At Pleasure Fashion, we aim to deliver your orders quickly and safely. Please read our shipping policy below to understand how your orders are processed and delivered.

Order Processing

●     All orders are processed within 1–2 business days after confirmation.

●     Orders placed on weekends or public holidays will be processed on the next working day.

●     Once your order is processed and shipped, you will receive a shipping confirmation email or message with tracking details.

Delivery Timeline

Estimated delivery timelines may vary depending on your location:

●     Metro Cities: 2–4 business days

●     Other Cities & Towns: 3–6 business days

●     Remote Locations: 5–8 business days

Delivery times are estimates and may vary due to factors such as courier delays, weather conditions, public holidays, or unforeseen logistical issues.

Shipping Charges

●     Shipping charges, if applicable, will be clearly displayed at checkout before payment.

●     Promotional offers may include free shipping on selected orders or during special campaigns.

Delivery Address

Customers are responsible for providing complete and accurate delivery details, including:

●     Full address

●     Correct PIN code

●     Valid contact number

Pleasure Fashion will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided during checkout.

Delivery Attempts

Our courier partners will attempt delivery at the provided address. If delivery is unsuccessful due to:

●     Incorrect address

●     Customer unavailable

●     Refusal to accept delivery

The order may be returned to our warehouse. In such cases, additional shipping charges may apply for reshipping.

Order Tracking

Once your order is shipped, you will receive a tracking link or tracking ID via email or SMS. This allows you to monitor the delivery status of your order in real time.

Delayed Deliveries

While we strive to ensure timely delivery, delays may occur due to circumstances beyond our control, including:

●     Public holidays

●     Local restrictions or lockdowns

●     Natural disruptions or courier service issues

In such cases, orders will be delivered on the next available working day.

Damaged or Missing Packages

If you receive a damaged package or missing item, please notify us within 24 hours of delivery.

📧 Email: support@pleasure.fashion

To help us resolve your issue quickly, please provide:

●     Photos of the outer packaging with shipping label

●     Photos of the received items

●     An unboxing video

Our support team will review the case and assist you accordingly.

Contact Us

For any shipping-related queries or assistance, please contact us:

 Email: support@pleasure.fashion
 Website: https://pleasure.fashion/